Yelp
Customer Experience: The Key to Social Media Gold
When it comes to social media and business in general, the cheapest thing that you can do is to give your customer a good experience. Small businesses have an advantage in this regard since they often know their customers personally. The bottom line is that satisfied customers save you money in several ways:
Tags: Amazon, Forrester, trip Advisor, Yelp
Social Media Checks Into Hotels
As experiential products, hotels provide both marketers and customers reasons to share information on a wide range of social media platforms. Before starting a social media marketing program, hoteliers should assess the 4Ps of hotel marketing as it relates to social media. In addition, this article provides 10 insights into how hotels can use social media. Please read on …