Customer Experience: The Key to Social Media Gold
Posted on June 19, 2013 by Heidi Cohen in Small Business, Social Media | 2 Comments
When it comes to social media and business in general, the cheapest thing that you can do is to give your customer a good experience. Small businesses have an advantage in this regard since they often know their customers personally. The bottom line is that satisfied customers save you money in several ways:
Tags: Amazon, Forrester, trip Advisor, Yelp
15 Ways to Drive Shoppers With Social Media [Examples]
Posted on April 23, 2012 by Heidi Cohen in Social Media | 1 Comment
Social media sells? Many marketers focus their social media efforts on building brand and attracting new prospects since they can’t figure out how to make the connection to sales. The bottom line is that social media can drive sales for your product. Not sure how to use social media to drive sales? Here are fifteen social media tactics with examples you can adapt for your business.
Tags: 1800-Flowers, Blog, customer review, daily deal, Etsy, Fab, Fiskars, groupon, Institute for Back Up Trauma, Intuit, John Cleese, Kate Spade, Lion Brand, Marcus Sheridan, Photograph, Pinterest, Q&A Sites, Slideshare, Social commerce, Social media sell, Tery Spataro, thisnext, threadless, trip Advisor, TUmblr, Will It Blend?, Woot