The Hatrix

Hug Your Haters – Book Interview

Posted on March 5, 2016 by Heidi Cohen in Customer, Marketing | Leave a comment
Hug Your Haters

Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. Jay Baer’s book will help you close that gap by reconfiguring your customer service to deliver knockout experiences.

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