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AMG Author Interview – Dan Gingiss, The Experience Maker

Posted on September 25, 2021 by Heidi Cohen in Customer |

Want to improve your customer experience (or CX)? Read this author interviews with Dan Gingiss on “The Experience Maker” to attract and retain customers longer and profitably.

Tags: Accenture, Business Continuity Planning, Capgemini, Customer Experience, CX, edelman, Marketing Metrics, McKinsey, Pandemic, Safety, WISER Model