Dear Reader,
Congrats to the graduates of 2020!
Graduation marks an important milestone in your life.
Whether it’s from high school, college or graduate education.
While education comes from your day-to-day experiences and the learning you’ve accumulated over time, graduation formally recognizes your hard work.
The graduation ceremony allows your family, friends and teachers to share this special moment with you.
My most vivid memory of my graduation from the University of Chicago wasn’t the maroon polyester robe or the commencement speech given by a professor I didn’t know.
Rather it was my mother complaining that the skirt of her peach colored suit kept flapping around. To which my dad responded, “Elaine, they call it the Windy City for a reason!”
Why am I discussing graduation ceremonies in a marketing newsletter?
Because graduations make a great model for marketing events.
Beyond providing hooks for content, social media engagement and promotions: smart marketers seek reasons to celebrate their customers and make them feel special.
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Like good branding, graduation ceremonies create a forum to reinforce school loyalties.
Wearing robes and hats made of the school colors, graduates show their school loyalty like they do at school sports events.
When my nephew graduated from Princeton University, I experience school branding first hand. Family and friends proudly wore orange outfits and accessories.
Beyond endearing graduates to remain loyal to the school, the ceremony made their parents feel proud about their investment in their children’s future.
RECOMMENDED READING:
At the heart of the graduation ceremonies is the Commencement Speech.
Done well, this speech is a great piece of content marketing. So the easy-to-remember lessons for graduates attracts earned media and winds up on YouTube.
Like good influencer marketing, having well known politicians, leaders, authors, business executives and alums talk attracts attention for your school.
Personally, I’m a fan of Stephen Colbert’s 2011 Northwestern Graduation Speech.
While it stays true to Colbert’s television persona, the speech delivers a great lesson about life: The community is more important than any single member.
“One of the things I was taught early on [in improv] is that you are not the most important person in the scene. Everybody else is. And if they are the most important person in the scene, you will naturally pay attention to them and serve them. But the good news is you’re in the scene too. So hopefully to them you’re the most important person, and they will serve you. …
And life is an improvisation. You have no idea what’s going to happen next and you are mostly just making things up as you go along.”
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To recognize America’s 3+ million high school graduates, a group of well known people from diverse backgrounds created “Graduate Together: America Honors The High School Class of 2020”. The ceremony was broadcast via television this past Saturday night.“Class of 2020, the world has changed. You will determine how we rebuild, and I ask that you make your community your priority,” said Basketball star LeBron James.
While I was neither a graduate nor the parent of a graduate, I felt proud of these high school students. It reminded me of the ceremonies I attended for my NYU students at the Grand Hyatt.
“We face big challenges and we need your help to solve them.” Obama left graduates with 3 key points (Read the full text of Obama’s speech.)
- “Don’t be afraid. America’s gone through tough times before… . And each time we came out stronger, usually because a new generation, young people like you, learned from past mistakes and figured out how to make things better.”
- “Do what you think is right. …Decide to ground yourself in values that last, like honesty, hard work, responsibility, fairness, generosity, respect for others.”
- “Build a community. No one does big things by themselves. …Leave behind all the old ways of thinking that divide us — sexism, racial prejudice, status, greed — and set the world on a different path.”
Today is your day.
You’re off to Great Places!
You’re off and away!You have brains in your head.
You have feet in your shoes.
You can steer yourself
any direction you choose.
You’re on your own. And you know what you know.
And YOU are the guy who’ll decide where to go.”
Celebrate Mental Health Month
May is Mental Health Month.
While many of us don’t talk about mental health, we should!
Especially this year when many of us are home 24/7 with our families. No matter how much you love them, being together all day, everyday can be stressful.
So even if the early days of staying home may have seemed like a vacation, as time goes on, you may face challenges beyond the lack of toilet paper.
Roughly half of Americans say that the COVID-19 pandemic has hurt their mental health according to a poll by the Kaiser Family Foundation.

In The Atlantic, Julia Marcus writes “Quarantine Fatigue Is Real!”. She compares COVID-19 to the early days of the HIV epidemic. She points out that: Infinite abstinence isn’t realistic and shaming bad behavior makes it go underground.
To understand the projected difference in the relative size of the Coronavirus versus HIV/AIDS and other pandemics, check this infographic (Visual Capitalist.)
Marcus proposes that we need ways to explain to the public how to engage in harm reducing behaviors without shaming people. So individuals can make informed decisions in the context of factors beyond their control.
To help me cope during this period, I adopted these 3 habits:
- Write Morning Pages every morning after I wake up. In her book, The Artist’s Way, Julia Cameron recommends 3 handwritten pages. Personally I write by hand for 30 minutes in a grid lined composition book.
- Walk up and down the stairs in our building. I do at least 5 trips up and down. I do it after I finish my morning “Deep Work” session to batch habits.
- Hug my husband several times a day. This makes both of us feel better.
RECOMMENDED READING:
To be clear, I’m not a doctor or other medical professional.
BUT I want you to know that you are NOT alone. And there are resources to help you.
Reaching out for help is NOT a sign of weakness. Here are two great US resources:
- CDC Mental Health Resources. It includes useful advice that can help you, even if you’re based outside the US.
- Mental Health America
Is COVID-19 making you distracted?
Then read what Nir Eyal recommends in his book,
Indistractible. And download Nir’s Schedule Maker
[Free].
Want to get your marketing on track to succeed going forward?
Then REGISTER for Voice Global on June 9, 2020.
It’s a FREE 24 hour worldwide livestream conference.
Voice Global covers voice technology from designers, developers, startup executives and investors. Learn what the who’s who of the VOICE industry have to say (including me!)
Also check out the Inside Voice Podcast.
RECOMMENDED READING:
I hope that you and those your care about stay healthy both physically and mentally.
Shoutout to new readers: Debbie, Carlos, Charles, Alison, Rene, Allen, Abby, Hamid, Galina, Sharon, Leah, Habib, Aline, Christina, Fred, Cindy and Chris.
Welcome and thank you for joining our community.
Happy Marketing,
Heidi
FEATURED ARTICLE: Marketing Career Advice: Women Tell You How To Triumph
As new graduates enter the marketplace, it’s a good time to see what advice women in marketing have for them.
In addition to career advice from 30+ women, this article includes charts from job-related research on marketing salaries, benefits and more.
BTW, for those of you looking for jobs as well as those of you who are currently employed, University of Pennsylvania Professor Adam Grant points out in his New York Times column:
“[C]lassic evidence suggests we’re more likely to get a job through our weak ties. …Weak ties open up access to new people and new leads.
“The novelty of reconnecting isn’t just valuable; it’s enjoyable, too. …When we reconnect with dormant ties, they have more meaningful updates to share.”
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FEATURED ARTICLE: Social Media Lessons From Mom
Did you realize that moms are great marketing teachers?
This is especially true where social media is involved.
Why?
Because mothers teach us about how to communicate and build relationships.
But most importantly how to care about others and show them love and empathy. And during these COVID-19 times all of us need this type of support.
See how marketers like Dennis Yu, Jay Baer, Brooke B. Sellas, Amy Landino and others were inspired by their moms.
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FEATURED ARTICLE: 7 Social Media Tips Every Graduate Needs
With graduation season in full swing, here are 7 social media tips to help you and your favorite graduate approach these platforms as a professional.
While most people no longer put on the “business suit to go to work”, you still need to think like a professional when you use social media.
RELATED ARTICLES:
Photos:
Stephen Colbert – from Wikipedia;
Graduating Student – Unsplash [https://unsplash.com/photos/mUd_SVGiFrA]
The fine print:
- Unless noted otherwise, all photos are ©2020 by Heidi Cohen
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