Facebook is must-have marketing media, both organic and paid. To understand the type of content that works best examine this Top 2017 Facebook Content.
Posted on August 31, 2017 by Heidi Cohen in Social Media |
Worried about Facebook engagement declines? Then examine BuzzSumo’s recent analysis of Facebook posts to understand what you can do to support your business. Includes 10 Actionable Facebook Marketing Tips to help your business improve its business Facebook engagement declines.
Are you using social media to drive results? Are you successful? Here’s the latest research on business social media use with actionable marketing tips & charts.
Want your small business social media to be competitive? Use these 2017 research findings to guide your social media marketing to yield profitable results
Posted on April 11, 2017 by Heidi Cohen in Social Media |
There’s no reaction time for a social media plague. You must be prepared to act quickly to mitigate issues at a moment’s notice. Is your firm ready?
Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.
Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”
Gingiss gives you an invaluable glimpse at how top brands are “winning” at customer service in social media, and provides the tools for you to do the same at your company.
Posted on March 29, 2017 by Heidi Cohen in Social Media |
Did you miss SMMW17? Don’t worry–we have your back. Here are 3 mind-blowing SMMW17 take-aways to help you improve your social media marketing NOW!