Social Media

Fortune 500 Business Social Media Use: What Your Peers Are Doing [Research]

Fortune 500 Business Social Media Use

Understand Fortune 500 business social media use with in-depth analysis of UMass Dartmouth research. Includes charts and 20+ social media tips to succeed.

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What To Do When Facebook Engagement Declines [Research]

Facebook-engagement-declines-research

Worried about Facebook engagement declines? Then examine BuzzSumo’s recent analysis of Facebook posts to understand what you can do to support your business. Includes 10 Actionable Facebook Marketing Tips to help your business improve its business Facebook engagement declines.

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Are You Crushing Your Business Social Media Use?

Business Social Media Use-Research

Are you using social media to drive results? Are you successful?  Here’s the latest research on business social media use with actionable marketing tips & charts.

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How Your Small Business Social Media Can Compete

Small business social media research findings

Want your small business social media to be competitive? Use these 2017 research findings to guide your social media marketing to yield profitable results

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The 10 Plagues of Social Media

10 social media plagues

There’s no reaction time for a social media plague. You must be prepared to act quickly to mitigate issues at a moment’s notice. Is your firm ready?

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Winning at Social Customer Care – Book Interview

Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.
Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”
Gingiss gives you an invaluable glimpse at how top brands are “winning” at customer service in social media, and provides the tools for you to do the same at your company.

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SMMW17: 3 Mind-blowing Take-aways You Can Implement

SMMW17 Heidi Cohen of Actionable Marketing Guide

Did you miss SMMW17? Don’t worry–we have your back. Here are 3 mind-blowing SMMW17 take-aways to help you improve your social media marketing NOW!

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Earned Social Media Shares Trump Owned:
What You Need To Know

Want to leverage the power of earned social media shares to achieve your marketing goals? Here’s Simply Measured data with marketing tips.

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