The Most Important Social Media Marketing Platform

8 Pieces of Social Media Marketing Advice [Research]

Number one If you could only had one social media option to support your business goals which one would you choose? Chances are you said Facebook without a second thought. As the 800 pound gorilla of social media, it should be a no-brainer but is it really the best for your business?

Roughly half of the respondents named Facebook as the most important social media platform in Social Media Examiner’s 2013 Social Media Marketing Industry Report, which surveyed a cross section of businesses using social media in their marketing mix.

As Syncapse research revealed, Facebook drives revenues. Besides, there’s something to be said for a large audience of engaged users. Actionable Marketing Advice: Create a Facebook presence and be active there.  Social Media Examiner 2013 Research - Most Important Social Media Platform

What’s interesting about Social Media Examiner’s data is how the other social media venues measure up.

  • 16% of respondents considered LinkedIn to be their most important social media platform. LinkedIn is building out its content marketing offering but that’s probably not part of respondents’ consideration. As UMass Dartmouth Inc 500 research revealed and LinkedIn financials support, many businesses use LinkedIn to support their human resources efforts cost effectively. Additionally, LinkedIn is useful to expand and develop professional relationships with suppliers and distributors that result in sales. Actionable Marketing Advice: At a minimum, polish up your presence and participate regularly on LinkedIn. Further, check out SlideShare, its sister site focused on presentation-sharing, that is gold for generating business leads.
  • 14% of respondents considered blogging to be their most important social media platform. Blogging helps achieve most key social media goals. Since blogging is an owned media entity, this makes sense. Hubspot research showed that blogging at least twice a week helped increase sales leads. Also, blogs support building your email housefile and reduce search optimization costs. Actionable Marketing Advice: Establish your blog and create fresh content at least twice a week.
  • 12% of respondents considered Twitter to be their most important social media platform. Twitter is useful for building your thought leadership and engaging in the social media conversation. Businesses like Comcast have leveraged the power of Twitter to respond to customer service inquiries. That said, Twitter doesn’t allow the breadth of information that LinkedIn or a blog does. Actionable Marketing Advice: Develop your Twitter following by regularly curating relevant content. Otherwise, you’re talking to yourself!
  • 4% of respondents considered YouTube to be their most important social media platform. YouTube is often underestimated as a social media platform because it’s often categorized as a video platform. That said, Orabrush and Blendtec, with limited investments, have built their businesses based on the power of their video series. Many businesses overlook the fact that YouTube is the second largest search engine after Google. Actionable Marketing Advice: Create a set of videos to represent your business. Understand that just like potato chips, you can’t view just one.
  • 2% of respondents considered Google+ to be their most important social media platform. Despite its association with Google, Google+ still lags expectations. While Google+ shouldn’t necessarily be your only social media platform, it should be a significant aspect of your social media marketing mix. Actionable Marketing Advice: Build your Google+ presence and following to ensure that you’re prepared for it’s eventual growth. Also interact on the site regularly.
  • 1% of respondents considered Pinterest to be their most important social media platform. Pinterest has been the visual darling of the social media world. It’s scrapbooking gone social. For many businesses, it’s still in the testing phase Actionable Marketing Advice: Offer visually engaging content and make it easy to pin. Also, test building relevant pinboards on your key topics to build your brand. It’s breaking out of its consumer-only focus.
  • 0% of respondents considered Tumblr to be their most important social media platform. Tumblr is the social media platform that few marketers knew about before yesterday’s announcement of its sale to Yahoo. Tumblr  is a visually engaging, microblogging site whose sweet spot is the 12-25 year set. Actionable Marketing Advice: Test the platform by starting a visually engaging Tumblr.

The bottom line is that while Facebook draws its power from the number of people who regularly engage on the site and its evolving targeted advertising offering, you still must have a social media home base that you own. As MySpace and earlier incarnations such as Friendster showed being the top dog of social media doesn’t guarantee your presence for the long term. A blog is a social media entity that provides ownership and control of your content and interactions without the risk of disappearing.

Understand that your social media marketing isn’t a desert island where you can only bring one platform. Establish your blog as your home base and engage on a variety of social media venues.

What’s the most important social media platform for your business and why?

Happy Marketing,
Heidi Cohen


Heidi CohenHeidi Cohen is the President of Riverside Marketing Strategies. You can find Heidi on , Facebook and .

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  • http://indispensablemarketing.com/ Patrick McFadden

    Great advice Heidi! At the end of the day the best way to predict your future is to create it. And that means developing a proprietary media entity (hopefully a digital one) that you own and control. That way you avoid the deadly practice of digital sharecropping.

  • Courtney

    What about Instagram?

  • Susan Breidenbach

    Yes–a branded home base that you own is essential. Also, recent studies show that, whatever the respondents to this survey may think, blog content is the most effective type of social media content.

  • Jon Hartley

    I’ve been advocating the blog as the centre of an effective social media strategy for two years. Glad to see it endorsed here!

  • Texmex

    It seems nobody cites google+

    • Texmex

      Do you think one shouldinvest time in Google+?

  • suzanna keith

    Heidi,
    Thanks for such an insightful analysis! Enjoy the holiday weekend

  • Patricia Haag

    Wow! With how big videos are, I’m surprised YouTube didn’t have a bigger share. What is the best resource for learning to work with Facebook?

  • http://www.incion.com/ profesional web design

    Facebook is one of my favorite social networking site. Nice post. Thanks for posting.

  • Ozio Media

    The most important social media asset that any business has is its blog. The fact that you have total control over the content of your blog makes it the most direct and effective marketing tool that a business can have. The other social media channels are only really useful when they all point to this central profile platform. The bottom line is that it is unlikely that a business will sell anything on a social site. In order to sell your products or services on the web it is necessary to move your customers from the social sites to your own part of cyberspace.

  • James Watson

    Thanks for sharing such wonderful information on various social media platforms… Waiting for your next post… Keep sharing..

  • James Stuard

    Nowadays social media has become an essential part of our
    daily life. So if we could use social media properly our task is bound to meet
    success. Social media
    optimization is all about exposing your website on social media channels like
    facebook, twitter, g+, LinkedIn.