-
Sign up for FREE Daily Emails!
Get FREE Actionable Marketing Tips delivered right to your inbox
Popular Posts
- 72 Marketing Definitions
- 30 Social Media Definitions
- 25 Tactics to Promote Your Blog via Facebook and Twitter
- 2013 Social Media Trends and Your Business
- Social Media: 23 Ways To Promote Your Blog
- 31 Public Relations Definitions
- 30 Branding Definitions
- How to Create Marketing Personas
- Blogging: What I Wish I Knew When I Started
- Marketing Versus PR: What’s the Difference
-
Categories
Archives
training
2011: Year of Social Media Integration [Research included]
Following social media’s tipping point in 2010, 2011 is the year of social media integration. Social media is NOT just marketing anymore! The top three social media programs are brand monitoring, staffing and training. As a result, companies will be focused on social media ROI. [Research included.]
Customer Service: Where Social Media’s Rubber Meets the Road
To help, airlines leverage social media to broadcast flight information and handle some customer service overflow. Unfortunately, this is insufficient to manage many customer service issues. Here are eight customer service suggestions to help your social media efforts.
