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Social commerce
5 Trends Guaranteed To Disrupt Your 2013 Marketing Plans [Research]

While the digital world is about twenty years old and reaches about a third of the world’s population, profound changes occurred in 2012 that are guaranteed to disrupt your 2013 marketing plans. With less than a month until the end of 2012, you must ensure that your 2013 marketing budget can handle these five dynamic trends. Here are the five trends and actionable marketing strategies and tactics to handle them. Source: Heidi Cohen’s Actionable Marketing Blog
Tags: Research, smartphone, smartphones, Social commerce, Tablet, Tablets
5 Things that Your Boss Doesn’t Want to Know About Commerce [Social Media & Mobile Included]

What do you think of when someone says shopping? An afternoon at the mall or the local department store? This may have been true a few years ago but toady you need go no further than the closest connected device, be it a computer, tablet or smartphone to shop. This change in buying behavior requires changes in your marketing plans.
While your boss may not want to adapt your organization’s merchandising, to remain relevant and part of the consideration set, it’s critical. Here are five new commerce trends that your boss doesn’t want to know about and strategies to win him over.
Is Social Media Dragging E-commerce Into The Future?

Social media continues to change our shopping experiences, both online and offline, supporting purchasing at every step of the process. Some have dubbed this social commerce. Let’s start by looking at seven examples of how social media is adding content, engagement and interaction. Based on these examples, here are five salient attributes as to how social media is dragging e-commerce into the future.
Tags: Etsy, fab.com, m-commerce, Social commerce, svpply
2012 Social Media Marketing Predictions [Charts]

Social media usage increased in 2011. Social media now accounts for one out of every four minutes spent online in the US according to Nielsen. Further, social media is no longer just for kids; Pew Research found social media use by older participants increased. Here are seven predictions for social media in 2012.
Tags: Blog, Business, Charts, social business, Social commerce
Social Commerce Defined

Social commerce is the marriage between social media and e-commerce. It’s shopping where social media platforms provide social engagement, contributions and (in some cases) purchase. According to Wikipedia, Social commerce is the use of social network(s) in the context of e-commerce transactions. Social commerce is defined by the following five attributes.
Tags: Social commerce, social shopping
What Is Social Commerce?

Social commerce is the evolution and maturation of social media meets shopping. With an ever-increasing number of consumers researching purchases online, especially social media sourced and created content, it’s no surprise that marketers are following their customers to support the purchase process. While shopping has always been a social activity by its nature, the combination of engaged social media platforms and smartphone owning shoppers has streamlined and facilitated this process. To help you better understand social commerce and it’s impact on your business, here are nineteen definitions by a variety or social media and ecommerce experts.
Tags: Social commerce, social shopping
How Social Media Transformed Customer Service [Data]
Social media has transformed customer service from a faceless voice at the end of your 800 number to the people who make your firm real by engaging with consumers, in real time, showing them you care. Yet, there’s a disconnect between how companies and consumers view customer service delivered via social media platforms. Here are 5 ways that social media changes customer service.
Social Commerce: Shopping Meets Social Media
Social Commerce is where social media, content and collaborative tools meet online shopping. Social commerce is a nascent market that encompasses a broad array of options including group buying, social shopping, mobile apps, retailers adding social features, and shopping integrated into social media. Here are ten reasons to add social commerce to your retail marketing mix.
Tags: groupon, shopping, Social commerce, social shopping














