- Couldn't make it to Social Media Marketing World 2016?
Get all the sessions with the SMMW16 Virtual Pass.
Like Us NOW!!!
Plus Us On Google+
- 72 Marketing Definitions
- 30 Social Media Definitions
- 31 Public Relations Definitions
- 5 Key 2016 Social Media Trends
- Marketing Versus PR: What’s the Difference
- 21 Ways to Promote Your Mobile App
- 2016 Mobile Marketing Trends Every Marketer Needs
- What’s Your Brand DNA?
- 28 Amazing Content Marketing Ideas You Can Use Now
- Develop Your Sales Forecast in 8 Easy Steps
AMG PartnersThe Actionable Marketing Guide participates in the following affiliate marketing programs to bring you great products and services. Download FREE marketing resources: eBooks, white papers, webinars and more. Subscribe to the AMG Weekly Newsletter. marketing books and everything else.
Posted on September 21, 2012 by Heidi Cohen in Social Media |
On social media platforms, people expect businesses to acknowledge and respect them as human beings. Unfortunately, most brands just use social media to spray their promotional messages instead of connecting with their prospects, customers and the public.
Businesses must treat followers like people because social media is person-to-person. Here’s new research showing how companies respond to customers and the public on social media plus 5 Social media tactics businesses need to respond to prospects and customers.