Without you we’d be an empty blog missing our true potential.
It’s you our readers, influencers and social media followers who push and challenge us to create our best work.
During 2014, we plan to continue on our journey making progress one step at a time.
We wish you, your family, friends and social media connections the best for 2014.
It’s our hope that 2014 brings you and yours good health, love, success and peace.
Happy New Year 2014!
Free eBook —
Social media customer service is no longer a choice -- it’s an essential piece of your customer experience strategy.
The world’s online footprint continues to expand at astonishing rates, leaving us with big shoes to fill when it comes to online customer service. This is especially true in the B2C sector, where, as Twitter recently published, tweets aimed at B2C organizations are growing at 50% per year, with more and more people turning to social media to interact with the brands they use on a regular basis.
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