5 Content Marketing Tips To Get On Track To Succeed
“What is content marketing’s future?” is the question on the mind of marketers, especially those gathered in Cleveland for Content Marketing World. 2013.
While the view that content marketing has peaked, the reality is that content marketing is evolving from being the “hot new thing” to an established combination of business art and science.
As such, content marketing will continue to evolve. In the process, it will become more targeted based on the convergence of social media, content and mobile. Content marketing is maturing as shown by IMN‘s 2013 Content Marketing Survey Report; the research showed a correlation between goals and metrics. Therefore, marketers will need to integrate their content marketing efforts into their overall marketing plans and align them with their business goals to yield sales and profit.
- Segment customer base. Marketers will focus their content efforts around specific target segments. Actionable Marketing Tip: This requires the creation of well-formed marketing persona and social media buyer persona.
- Consider context. Due to the evolution and use of connected devices, the where and when of prospects, influencers, customers and fans will determine content type and form. Marketers need to provide content that responds to information needs throughout the buying cycle rendered across an array of devices and sizes. Actionable Marketing Tip: Take into consideration where the prospect is in the buying cycle and how they’re consuming content. Think focused use, dual input, content snacking and/or time shifting.
- Target content offerings based on customer needs. People seek different forms and types of information based on where they are physically (home, office, on-the-go and/or store) and what type of device (TV, computer, smartphone or tablet) they’re using at the time. When creating content, plan to offer a variety of different formats and lengths to meet different situations and devices. Actionable Marketing Tip: Think beyond basic text. Use visuals, audio and video. People take in visual information over 60,000 times faster than text according to Annalect.com.
- Provide multiple content entryways. One size doesn’t fit all in today’s multi-platform world. Research by Forrester found that more prospects started their purchase related search on Amazon than on Google. Further don’t underestimate the potential that a piece of content may be used by different prospect or customer segments for different purposes in the purchase process. For example, a potential customer may seek a recipe to help decide what to buy while another may seek the same recipe post-purchase to use ingredients she’s already got in her home. Actionable Marketing Tip: Distribute content across a variety of platforms to ensure it fulfills these diverse needs.
- Test every element of the marketing offering. As content marketing matures, improved results will come in smaller increments. Over time your prospects, customers and the public become more accustomed to your marketing and its effectiveness declines. Therefore, you must continually test every element of your content presentation, across all platforms. This requires the use of A/B or multivariate testing. Actionable Marketing Tip: Start with the elements of your marketing that have the biggest impact across all interactions, namely your purchase process and landing pages.
As content marketing moves beyond the early adopter stage, marketers must ensure that every element of content supports their core business objectives in light of their core audience, diverse devices, ease of consumption, findability beyond search, and presentation effectiveness.
What do you foresee as the future of content marketing and what is your rationale for your views?
BTW—If you’re attending Content Marketing World, please come to my presentation, “21 Tips and Tricks to Improve Your Content Marketing Effectiveness” during Wednesday’s Lunch and Learn sessions.
The traditional B2B customer journey is gone!
The seismic shift in marketing along with accelerated Ecommerce adoption due to the COVID pandemic has disrupted the B2B buying process.
What's become clear is the importance of great Customer Experiences across your entire relationship with customers, their influencers and everyone else touching your business.
Are you prepared to give them what they want?
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