Social Media

Are You Crushing Your Business Social Media Use?

Business Social Media Use-Research

Are you using social media to drive results? Are you successful?  Here’s the latest research on business social media use with actionable marketing tips & charts.

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How Your Small Business Social Media Can Compete

Small business social media research findings

Want your small business social media to be competitive? Use these 2017 research findings to guide your social media marketing to yield profitable results

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The 10 Plagues of Social Media

10 social media plagues

There’s no reaction time for a social media plague. You must be prepared to act quickly to mitigate issues at a moment’s notice. Is your firm ready?

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Winning at Social Customer Care – Book Interview

Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.
Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”
Gingiss gives you an invaluable glimpse at how top brands are “winning” at customer service in social media, and provides the tools for you to do the same at your company.

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SMMW17: 3 Mind-blowing Take-aways You Can Implement

SMMW17 Heidi Cohen of Actionable Marketing Guide

Did you miss SMMW17? Don’t worry–we have your back. Here are 3 mind-blowing SMMW17 take-aways to help you improve your social media marketing NOW!

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Earned Social Media Shares Trump Owned:
What You Need To Know

Want to leverage the power of earned social media shares to achieve your marketing goals? Here’s Simply Measured data with marketing tips.

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2017 Small Business Social Media [Research]

2017 Small Business Social Media

Do you need help with your 2017 small business social media strategy? Here’s research based help to improve results. Charts included.

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2017 Facebook: Is Your Business Missing Out?

2017 Facebook

Marketers–Ready for 2017 Facebook? Here’s the inside dirt on the must-have entity you need for your marketing. With charts & data.

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