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- 5 Key 2016 Social Media Trends
- Marketing Versus PR: What’s the Difference
- 21 Ways to Promote Your Mobile App
- 2016 Mobile Marketing Trends Every Marketer Needs
- What’s Your Brand DNA?
- 28 Amazing Content Marketing Ideas You Can Use Now
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Posted on April 11, 2017 by Heidi Cohen in Social Media |
There’s no reaction time for a social media plague. You must be prepared to act quickly to mitigate issues at a moment’s notice. Is your firm ready?
Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.
Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called “8 Steps to Winning at Social Customer Care.”
Gingiss gives you an invaluable glimpse at how top brands are “winning” at customer service in social media, and provides the tools for you to do the same at your company.
Posted on March 29, 2017 by Heidi Cohen in Social Media |
Did you miss SMMW17? Don’t worry–we have your back. Here are 3 mind-blowing SMMW17 take-aways to help you improve your social media marketing NOW!
Want to leverage the power of earned social media shares to achieve your marketing goals? Here’s Simply Measured data with marketing tips.
Posted on February 21, 2017 by Heidi Cohen in Social Media |
Do you need help with your 2017 small business social media strategy? Here’s research based help to improve results. Charts included.
Posted on January 30, 2017 by Heidi Cohen in Social Media |
Marketers–Ready for 2017 Facebook? Here’s the inside dirt on the must-have entity you need for your marketing. With charts & data.
Posted on January 11, 2017 by Heidi Cohen in Social Media |
Understand what social media means for your marketing. Social media is media explained by 3 key attributes.
Posted on December 23, 2016 by Heidi Cohen in Social Media |
Dr. Seuss’s Grinch can teach you about how to use social media. Here are 5 Dr. Seuss Inspired Social Media Lessons.
Posted on December 15, 2016 by Heidi Cohen in Social Media |
47.9% of marketers can’t measure any social media ROI. Yet social media accounts for 10.6% of marketing budgets.
Research from Tiffany-quality organizations including Duke University’s Fuqua School of Business, the American Marketing Association and Deloitte charts Social Media Spend As Percentage of Marketing Budget. What does this mean for your marketing?
Posted on December 1, 2016 by Heidi Cohen in Market Research Insights, Small Business, Social Media |
Buffer’s State of Social Media highlights 3 key small business social media trends. This analysis and tactics will improve your social media use.