14 Options To Extend Content Marketing Resources

Content Marketing: Are You Resource Constrained?

pencils - content marketing resource While 90% of marketers consider content marketing to be a medium or high priority, the reality is that almost half allocate less than 10% of their total marketing budget to content according to IMN’s 2013 Content Marketing Survey Report. Tweet This 

When it comes to implementing an effective content marketing strategy, over a third of survey respondents cited internal resource constraints as their primary challenge. To increase the effectiveness of your content budget, leverage the power of existing content marketing resources.

14 Options to extend content marketing resources

To extend your budget, here are 14 content marketing resources you can use. You’ll still need to modify this content to meet the specific needs of your target readers and the channel in which it is distributed.

Internal content resources include a combination of personnel and budget across your organization. Think in terms of eliminating redundancies and creating content simultaneously to reduce costs. Here are 7 areas to consider within your firm.

  1. Website. By their nature, websites require a mix of resources including text, photographs/images, creative, search optimization and technology.  Depending on your business, your website may be a separate department with its own resources. Actionable Marketing Tip: Take advantage of content creation opportunities. Also, get input regarding search and social media optimization.
  2. PR / MarCom. This department is source of information and content creators. Actionable Marketing Tip: Work with your PR and MarCom team to help them increase the power of their content. Additionally, examine older communications for unpolished gems. Don’t underestimate the power of old photographs, especially for a retro look.
  3. Advertising. Depending on your organization, this work may be done by an external resource. While advertising is often too promotional for content use, take advantage of talent and photo shoots to create additional related content at lower prices. Actionable Marketing Tip: Get your legal department to include the appropriate language and/or clauses so you can create this additional content at a reasonable price as well as retain the rights to use it across channels (owned, social media and third party).
  4. Product. This area is a great resource for gathering in-depth information about your offering. Actionable Marketing Tip: Take advantage of planned product shoots to get different product presentation. Think in terms of styling and how-to images.
  5. Customer service. As your firm’s front line, these employees know your customers’ pain points and issues first hand. Actionable Marketing Tip: Gather a list of these problems and answer each one. It’s a great way to fill your company blog.
  6. Sales. These employees not only know your prospects’ and customers’ needs, but also they want content to help qualify and close deals. Actionable Marketing Tip: Talk with your sales team to determine what information their potential buyers seek. Where possible, work with the team creating their sales collateral to make it more effective. Often, sales support does market research. If this is true in your organization, then, at a minimum, examine it to help you develop your marketing persona and social media buyer persona.
  7. Investor relations. This department tends to exist in publicly traded companies. While law requires most of the information they create and disseminate, they often have a sizable budget for the annual report. Actionable Marketing Tip: Check older annual reports for usable images and content. Also, try to leverage their content creation process.

External content resources are sources that are outside of your organization that have some association with your business and/or executivesHere are 7 areas to consider outside your firm.

  1. Customers. Ask your customers and the public to participate in content creation in the form of photographs using your product or user comments. Actionable Marketing Tip: Don’t appear to be taking advantage of your customers and the public for free content or it will come back to bite you.
  2. Government. Many federal, state and local governments provide useful information for business use such as the Library of Congress and the Small Business Administration. Actionable Marketing Tip: Reformat the content to be eye-catching.
  3. Suppliers. Examine your firm’s suppliers  who provide product related content in any format. Remember they’re motivated to help sell their products! Actionable Marketing Tip: Work with suppliers to co-create more engaging content just as you would with internal teams.
  4. Distributors. Like your sales team, distributors can be a great source for information about customer pain points. Actionable Marketing Tip: Establish a working relationship so that you can develop content together to extend your resources.
  5. Business organizations. Think associations as well as the Rotary Club. They exist to support their members and may have useful research about your target market. Actionable Marketing Tip: Leverage the power of their website, social media and email lists to distribute content.
  6. Social media. Use a variety of social media platforms to monitor trending topics and issues in your business category. Actionable Marketing Tip: Utilize social media to help distribute your firm’s content but understand that social media is a multi-directional conversation. You can’t just promote your own content. Don’t forget to add social sharing to content posted on internal platforms like your website, blog and emailings.
  7. Events. Attend third party conferences and events to gather ideas for content creation. Actionable Marketing Tip: Use the opportunity to create content in the form of photographs and videos as well as to interview attendees and thought leaders.

CAVEAT: Understand that these recommendations don’t imply that you should take or plagiarize other people’s work. These options assume that you have legal permission to use the content. Where possible, get signed releases.

3 Ways to leverage other people’s content

To increase the value of other people’s content, you must re-imagine it to fit your specific needs since one-size-fits-all content is bland and not very effective at achieving your business objectives. As with external content resources, secure permission to use other people’s works. Here are 3 tips to help you.

  1. Adapt existing content to your current needs. Extract the information that’s most important to your market. In today’s information rich media landscape, your content must stand out or potential readers will skip by it. Therefore, tailor content to meet your target audience’s specific needs.
  2. Eliminate the corporate-speak. To breathe new life into existing content, give it a human voice. Get rid of the passive voice; instead, use active verbs. Remove the mumbo-jumbo and replace it with the words your audience uses.
  3. Enhance existing content with graphics, photos, videos and audio. Although you may have budget issues in supplementing your content offering, at a minimum, you must augment the information and adapt it to fit the context in which you’ll distribute it. Get rid of the boring presentation that looks and feels like corporate sales materials, regardless of who originally developed them.

To stretch your content marketing budget, use content from a mix of these 14 resources and edit and augment them to meet your specific needs.

What other resources would you recommend that marketers use to supplement their content offering?

BTW: If your content marketing needs to be amped up, then please consider joining me at Content Marketing World September 9th-12th in Cleveland, Ohio. I’d really appreciate it if you sign up for Content Marketing World using my affiliate code Heidi100 to register for the conference.

Happy Marketing,
Heidi Cohen


Heidi CohenHeidi Cohen is the President of Riverside Marketing Strategies. You can find Heidi on , Facebook and .

For those of you in Raleigh, NC, please join me for Internet Summit November 11th through 13th. Internet Summit
Use the code HEIDI50 to save $50 OFF any pass level.

Even though Content Marketing World is finished until next September, you can still get all the content from 2014's exciting conference. The CMWorld On Demand package includes: Audio and video from the 2014 keynote sessions, audio and PowerPoint presentations of all the breakout sessions, over 40 audio sessions from the leading B2B and B2C brands, as well as keynote video performances.

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Free Webcast!

Return on Authenticity:
Making Effective Storytelling and Content Performance Align

Return on Authenticity: Making Effective Storytelling and Content Performance AlignJoin the discussion on Wednesday, October 29, 2014 at 10:00 AM PT/ 1:00 PM ET with Nancy Slavin, SVP of Marketing, Macy's Merchandising Group, and Dan Kimball, CMO, Thismoment.

According to research by Nielsen, 70 percent of global consumers trust online consumer reviews and rate reviews as the second most trusted form of advertising. And according to BazaarVoice, when it comes to trust, marketers may as well eliminate their own brand websites as a fountain of customer trust as only 16 percent of US consumers said they trust the content on a brand's website compared to the 51 percent who trust content generated by other users.

Today's digital currency is arguably authenticity, and what attracts customers - especially the digitally dependent, savvy millennial - is not just content. It is the delivery of authentic, unvarnished content from their peers.

Join the CMO Council on Wednesday, October 29, at 10am PST/ 1pm EST for a one-hour webcast that will invite industry experts in content marketing and user-generated content who are effectively leveraging authentic storytelling as part of their content marketing strategies. We will also feature an interactive Q&A session at the conclusion of the speaker presentations.

Register for this Free Webcast today!


 

 

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  • treb072410

    Great post Heidi! Really informative.. I had a good read, thanks for sharing!

  • Lance E. Carlson

    Thank you Lady, I am really just now getting into a marketing phase with my blog and between this post and How to be a Content Marketing Rock Star I really have enough to get this thing off of the ground.
    Thanks again Heidi,

    Lance